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Patient Information

Team of smiling professionals at Bella Med Spa posing together, representing expert skincare specialists and friendly med spa staff.

About Us

Welcome to Bella Medspa Complimentary Consultation

Our providers have a genuine passion for helping others achieve their aesthetic goals. We place the utmost attention to detail in all areas of business from client satisfaction to treatments and product selection. We pride ourselves on the relationships we build during the unique consultation process ensuring that the focus is kept on meeting your specific goals. This combination of clinical treatments and spa concierge service is the ultimate anti-aging experience. Indulge in Bella Medical Spa.

Patient policies

Appointment Policy

Arriving late will deprive you of valuable treatment time. If our protocols allow, we will try to perform your entire treatment in the remaining time. However, reserve the right to reschedule your appointment if arriving more than 10 minutes late and charge the cancellation fee (see cancellation Policies of Appointment for details).

Cancellation Policy

Credit Cards will be required to reserve all appointment times. Credit card information is stored within a secure portion of our software, and complete credit card information cannot be viewed once submitted. At Bella Med Spa, your appointments are essential to us. We understand that appointments may need to be changed or canceled. We ask that you cancel your appointment at least 24 hours in advance so that we can fill your spot with clients on our waiting list who would love to visit us. If you do not cancel in advance, you will be charged $50 to your on-file credit card. If you are ten or more minutes late, we may ask you to reschedule your appointment to avoid affecting our punctual clients. If we cannot take you when you arrive, you will be charged $50 to the card on file.

If a client has no shown or canceled after the 24-hour policy window, the client will then be required to prepay for future services at the time of booking. The amount of the prepaid service is nonrefundable if the policy is violated. If the appointment is canceled within our policy window, the amount will be credited to the client’s account for future use.

We respect our providers’ time as they are typically booked weeks, if not months, in advance and have significant waiting lists. Last-minute cancellations do not allow us to fill in those gaps. We appreciate you understanding our policy. This will only allow us to provide you and future patients with the best service.

You agree to our cancellation/ No-show Policy by scheduling an appointment at Bella Medspa.

Children in the Spa

Due to the nature of our business and safety precautions, we cannot accommodate children in the spa.

Results

Please keep in mind that the results are not guaranteed. Many variables beyond our control affect the procedure outcomes, especially individual expectations. We maintain our equipment and continue staff education and training regarding technique. Sometimes the human body does not respond as well as we would like. Lifestyle choices, diet, exercise, hydration, prior skin damage, sun exposure, and many other factors affect the final results. All of our patients are unique and have unique needs and expectations. Please discuss your treatment expectations with us before your treatment because there are no refunds.

No Refund/Exchange Policy for Medical Grade Products

At Bella Medspa, we are committed to providing our clients with high-quality medical-grade products and retail items. To maintain the integrity and safety of our offerings, we have established the following no refund/exchange policy:

1. No Refunds or Exchanges:
2. Adverse Reactions:

Your satisfaction and safety are our top priorities. Thank you for understanding and respecting our policy.

Tipping Policy

At Bella Medical Spa, gratuity is optional and never expected. Our priority is to ensure you feel comfortable, valued, and confident in your experience with us. While tips are optional, a referral to a friend or family member is the highest compliment you can give us.

We truly love what we do, and our greatest reward comes from creating beautiful outcomes and tailoring treatments that enhance your confidence and well-being. Please know that your satisfaction is what matters most to us, and we never want anyone to feel pressured to tip.

Privacy Policy

At Bella Medical Spa, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a form, or receive services from our practice.

Information We Collect

We may collect personal information from you when you interact with us, including but not limited to:

  • Name
  • Phone number
  • Email address
  • Date of birth (when applicable)
  • Health or treatment interests you voluntarily provide
  • Appointment and service history
  • Communication preferences

We collect this information when you:

  • Fill out a contact or lead form
  • Book an appointment
  • Sign up for promotions or marketing communications
  • Communicate with our team via phone, text, email, or social media

How We Use Your Information

We use the information collected to provide a personalized and seamless patient experience, including:

  • Scheduling and managing appointments
  • Responding to inquiries and consultation requests
  • Delivering treatment recommendations and care coordination
  • Sending appointment reminders and follow-ups
  • Sharing promotions, offers, and updates (if you opt in)
  • Improving our services, patient experience, and marketing efforts
  • Ensuring compliance with applicable healthcare and business regulations

Text Messaging & Communications

By providing your phone number, you consent to receive text messages from Bella Medical Spa related to appointments, updates, and promotional offers. Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying “STOP.”

How We Protect Your Information

We take appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

Sharing of Information

We do not sell or rent your personal information. We may share information only when necessary to:

  • Provide services through trusted third-party systems (such as scheduling, EMR, or marketing platforms)
  • Comply with legal obligations
  • Protect the safety, rights, or property of Bella Medical Spa and our patients

Your Choices

You may:

  • Opt out of marketing communications at any time
  • Request updates or corrections to your personal information
  • Request removal from non-essential communications, where applicable

Third-Party Services

Our website and marketing systems may use third-party tools (such as booking platforms, analytics, or advertising services) that collect limited data to help us improve performance and patient experience.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us: Bella Medical Spa at inquiry@bellamedspa.com or Phone: 931.245.0500 

Financing Options at Bella Med Spa In Clarksville, TN

Financing Options

At Bella Medical Spa, we believe that achieving your aesthetic goals should be both accessible and stress-free. That’s why we’re proud to offer flexible financing options tailored to your needs.

We now offer CareCredit with up to 6 months interest-free financing, allowing you to enjoy your treatments without the pressure of immediate payment. For financing options beyond 6 months, we’ve partnered with Cherry, which offers easy, transparent payment plans to help you invest in your skincare and wellness journey over time.

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Patient Testimonials

We place the utmost attention to detail in all areas of business from client satisfaction to treatments and product selection.

Professional Consulting Woman at Bella Med Spa

Before And After Galleries

Blogs

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Your Beauty & Wellness Preferences

Financing Options with
CareCredit & Cherry

At Bella Medical Spa, we believe that achieving your aesthetic goals should be both accessible and stress-free. That’s why we’re proud to offer flexible financing options tailored to your needs.
We now offer CareCredit with up to 6 months interest-free financing, allowing you to enjoy your treatments without the pressure of immediate payment. For financing options beyond 6 months, we’ve partnered with Cherry, which offers easy, transparent payment plans to help you invest in your skincare and wellness journey over time.
Whether you’re purchasing skincare products or booking your next treatment, our financing options are designed to make self-care simple, affordable, and convenient.
Click the logos below to learn more and apply today.

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